Privacy Policy

 

Oro Living is a brand owned and operated by Formora Enterprises.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with us.

 

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

•        Name

•        Email address

•        Phone number

•        Shipping and billing address

•        Payment information (processed securely through our payment partners)

Non-Personal Information

•        Device information

•        Browser type

•        IP address

•        Website usage data

•        Cookies and similar tracking technologies

 

2. How We Use Your Information

We use your information to:

•        Process and fulfill orders

•        Provide customer support

•        Send order confirmations and shipping updates

•        Improve our products, services, and website experience

•        Respond to inquiries and requests

•        Prevent fraud and unauthorized transactions

•        Send promotional communications, offers, and updates (you may opt out at any time)

 

3. Payment Security

Oro Living does not store your complete debit card, credit card, or banking information. All payment transactions are processed through trusted third-party payment gateways that use industry-standard security measures to protect your information.

 

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only with:

•        Shipping and logistics partners for order fulfillment

•        Payment service providers for secure transaction processing

•        Technology and service providers who help operate our website and business

•        Government authorities or law enforcement agencies when required by law

 

5. Cookies

Our website may use cookies and similar technologies to:

•        Improve website functionality

•        Remember your preferences

•        Analyze website traffic and performance

•        Enhance your shopping experience

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

 

6. Data Retention

We retain your personal information only for as long as necessary to:

•        Fulfill orders

•        Comply with legal obligations

•        Resolve disputes

•        Enforce our agreements and policies

 

7. Your Rights

You may request to:

•        Access your personal information

•        Correct inaccurate information

•        Update your account details

•        Delete your personal information, subject to applicable legal requirements

To make such requests, please contact us using the details provided below.

 

8. Third-Party Links

Our website may contain links to third-party websites. Oro Living is not responsible for the privacy practices, policies, or content of these external websites.

 

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

 

11. Changes to This Privacy Policy

Oro Living reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

 

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

ORO LIVING

Email: support@oroliving.in

WhatsApp: 8800604211